Account and license

Why choose Easystair?

Easystair offers a simple and accessible staircase design solution for a very competitive price.

You benefit from an online software accessible everywhere without installation.

Who uses Easystair?

Easystair is used by individuals and professionals.

Is the payment secure?

Online payment is handled by Stripe, a secure online payment infrastructure used by millions of online businesses worldwide.

Will my Premium license be renewed automatically?

To avoid unpleasant surprises, licenses are not automatically renewed.

Once your license expires, you can renew it in your account.

What is your refund policy?

Licenses are eligible for a refund if requested up to 48 hours after your payment has been processed and if you have not made any exports of your project. We think this is a pretty fair solution.

We do not offer partial or pro-rated refunds after this period.

We ask that you try the free version before purchasing to ensure that Easystair is right for you and your needs.

Please write to us at the following address to request your refund:

How to benefit from the updates?

Updates are automatic. Your Premium account always benefits from the latest Easystair features.


What types of staircases are possible?

Easystair allows you to design straight staircases, quarter-turns, double quarter-turns, half-turns and spiral staircases.

Can Easystair be used for strings and railings?

Easystair does not allow you to directly create the strings and railings of your staircase, but it offers tools to help you create them

The creation of sectional views allows you to know the width of the steps on a defined cutting line. This allows you to draw your strings and railings easily.

The export in DXF, OBJ or STL allows to draw these elements on a 2D or 3D software.

Which method is used for balancing the steps?

The balancing is calculated according to the harrow method, the most common method for balancing a staircase.

How to open DXF files?

Many softwares allow to open and modify DXF files.

Here is a list of the most popular software:

  • LibreCAD (free of charge)
  • AutoCAD
  • DraftSight
  • QCAD

How to open OBJ and STL files?

Many softwares allow to open and modify OBJ or STL files.

Here is a list of the most popular software:

  • FreeCAD (free of charge)
  • Solidworks
  • Autodesk Fusion 360
  • Onshape

The free Online 3D Viewer software allows you to open and take measurements of your 3D file.

The free Paint 3D software allows you to view and customize your 3D file.